FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Can I use jpg/JPEG images


Yes you can but you can also send us your image and we'll do the rest you can use a jpg/jpeg image but there there are 2 things to consider. Firstly, jpg/jpeg are a lossy compressed format, so you may not be getting the best possible print quality.

TSGZ recommend using a PNG (Portable Network Graphic) with transparent background for best results.




Can I insert pictures in my FAQ?


Yes! To add a picture follow these simple steps:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a picture to
  4. When editing your answer, click on the picture icon and then add an image from your library




Can I insert a video in my FAQ?


Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box




How do I edit or remove the "FAQ title"?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.





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